The command center for serious service shops. Free to self-host, or $37 a month if you'd rather we host it.
Command center for service shops
Home Base is a command center for serious service shops: sales, work orders, customer communication, video, AI, and reporting in one connected platform.
Leadership dashboard
Owners and managers can see work in progress, ready-to-bill jobs, revenue movement, and data exceptions without waiting for a hand-built report.
Actual product
The marketing page gets more believable when the product shows up early: work orders, portal, and reporting are visible instead of implied.
Why it matters
These are captured from the Home Base demo tenant, not placeholder artwork.
Shop operations
Service teams can move from intake through billing with search, filters, clear status, and the context needed to keep the floor moving.
Customer portal
A private portal gives customers status, approvals, messages, and uploads in a place that feels more current than scattered calls and texts.
Reports hub
Service, sales, inventory, and risk reports are tied to the same operating system instead of living off to the side.
The sharper angle
Shops win when the front desk, the floor, and the customer stop pulling in opposite directions. Home Base is built to make that alignment feel immediate.
1
One workflow from intake to closeout instead of disconnected modules.
3
Trust for the customer, control for the team, and visibility for ownership.
6
Sales, operations, portal, video, AI, and reporting all reinforce the same narrative.
0
Hosted pricing stays flat so the bill does not grow every time the shop does.
Core promise
Home Base gives the shop one coherent operating model instead of a loose stack of features, tools, and handoffs.
Why it matters
That coherence is part of what makes the product feel different from generic management software.
Bring sales, work orders, customer messaging, parts flow, and reporting into one system instead of stitching together five tools.
Package-tracker style updates, estimate approvals, uploads, and Lens video make the customer side feel current instead of chaotic.
Gauge can answer questions, draft updates, and prepare actions against shop data while keeping role checks and confirmation steps in place.
Service, sales, parts, and closeout reporting give owners and managers a faster read on bottlenecks, risk, and momentum.
Workflow
Quotes, work orders, customer updates, proof, and reporting stay tied together so the shop is not reconstructing context all day.
Step 01
Leads, quotes, vehicle context, and customer history are organized before the job starts slipping through handoffs.
Step 02
Work orders, bays, time, estimates, parts, and inspections stay inside the same operating environment.
Step 03
Customers can approve, upload, review, and watch what the shop is showing them instead of guessing through text fragments.
Step 04
Dashboards and reports make the operational state visible quickly enough for managers to actually react to it.
By role
Owners, service writers, managers, technicians, parts teams, and sales all need different visibility into the same operating reality.
Why it matters
Each seat gets what it needs without losing the shared picture.
Get a truer picture of production, approvals, sales pressure, and closeout without waiting for end-of-day spreadsheets.
Move faster between intake, estimates, customer updates, and work-order changes without bouncing between systems.
Track work, attach context, and support customer trust with less friction from the bay floor.
Spot stalled work, overloaded queues, and team bottlenecks early enough to do something about them.
Work from cleaner reservation, issue, and stock signals instead of trying to reconstruct what is really committed.
Keep leads, opportunities, follow-up, and quoting tied to the same customer story the service side will eventually inherit.
Pricing
Pull the source from GitHub and run it on your own server for nothing, or let us run it for you at a flat monthly price. Same software, different support model.
Common questions
The ones that come up most often, answered without the sales-deck gloss.
That Home Base is the command center for serious service shops: one place to run the work, explain the work, and see the state of the work.
It is grounded in bays, approvals, stalled jobs, front-desk pressure, customer trust, and closeout instead of generic horizontal SaaS language.
Because operational depth matters, but trust is easier to feel. Portal, Lens, and clearer approvals give a shop owner something immediate to recognize instead of another feature spreadsheet.
As serious operational assistance with guardrails, not as a novelty. Gauge signals confidence, context, role-awareness, and human confirmation.